Privacy Policy

1. Information We Collect

When you use Vega8, we may collect:

• Account information, such as your email address, full name, company name, and job title.
• User content, such as uploaded images, input files, prompts, and generated outputs including previews and STL files.
• Payment information related to credit purchases. Payments are processed by Stripe. We do not store full card details on our servers.
• Technical information, such as device, browser, IP-related logs, and usage data needed to operate, secure, and improve the service.

2. How We Use Information

We use your information to:

• Create and manage your account.
• Provide STL generation and related services.
• Process purchases and manage credits.
• Store and deliver generated files.
• Improve performance, reliability, and security.
• Communicate with you about your account or service updates.
• Prevent fraud, abuse, or unauthorized use.

3. Payments

Payments are processed by Stripe. When you make a purchase, certain payment-related information is handled by Stripe in accordance with Stripe’s own privacy practices. We may store limited payment-related records such as purchase amount, credits added, payment status, and transaction identifiers.

4. Storage and Processing

Your data may be processed and stored using third-party infrastructure providers such as Google Firebase, Google Cloud, and Stripe.

Uploaded files and generated outputs may be stored to provide the service, allow access to previous results, support account history, and improve system reliability.

5. User Content

You are responsible for the content you upload to Vega8. You confirm that you have the necessary rights to upload and use that content.

We do not claim ownership of your uploaded content. You retain your rights in the materials you upload, subject to the rights necessary for us to operate the service.

6. Sharing of Information

We do not sell your personal information.

We may share information only when necessary to:

• Provide the service through trusted infrastructure and payment providers.
• Comply with legal obligations.
• Enforce our terms.
• Protect the rights, security, or integrity of Vega8 and its users.

7. Data Retention

We retain account information, purchase records, uploaded files, and generated outputs for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

We may delete data that is no longer needed for these purposes.

8. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Vega8 is not intended for children under 13, and we do not knowingly collect personal information from children.

10. Your Rights

Depending on your location, you may have rights to request access, correction, or deletion of your personal information. To make a request, contact us using the contact details below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

12. Contact

If you have questions about this Privacy Policy, you can contact us at:

support@vegaoctava.com